Question 1

How does KNEEOX work?

Accepted Answer

KNEEOX is a breathable knit knee sleeve with an adjustable dial and a tension cable laced along the side. Turning the dial tightens the cable so you can fine-tune how snug the support feels. Side stabilizers add structure to the sleeve.

Question 2

How do I choose my size?

Accepted Answer

Open the size guide on the product page and choose your size based on your body weight — the recommendations are the same for men and women. If you are between sizes, contact our support team and we will help you choose.

Question 3

Can I adjust the compression?

Accepted Answer

Yes. Turn the dial to tighten the tension cable for a snugger fit, and release the dial to loosen it. You can readjust at any time.

Question 4

Can I wear it every day?

Accepted Answer

KNEEOX is designed for everyday movement like walking, work and light exercise. Adjust it to a comfortable level that never feels restrictive, and take it off if you notice discomfort. KNEEOX is not a medical device; if you have a medical condition or injury, talk to a healthcare professional.

Question 5

How should I clean it?

Accepted Answer

Please follow the care instructions on the product label. Release the dial before washing and let the sleeve air dry.

Question 6

How long does shipping take?

Accepted Answer

Shipping rates and timelines are listed on our Shipping Policy page, and your exact options are shown at checkout.

Question 7

What if I'm not satisfied?

Accepted Answer

Your purchase is backed by our 90-day money-back guarantee, subject to our Returns Policy. Contact us before returning your item; the full policy explains eligibility, return shipping costs and refund processing.

Question 8

Do you offer free shipping?

Accepted Answer

Yes. Standard shipping is free for orders shipped to customers in the United States.

Question 9

How can I contact you?

Accepted Answer

Reach our customer support team at support.kneeox@gmail.com.

Questions, answered